ITGSS Certified Technology Specialist

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Prepare for the ITGSS Certified Technology Specialist Exam with flashcards and multiple choice questions. Each question offers hints and explanations to help you succeed. Begin your journey to certification today!

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How is software maintenance best described?

Creating new features for the software
Documenting software user guides
Modifying software in response to a reported defect
Updating security protocols for existing software

The correct answer is: Modifying software in response to a reported defect

Software maintenance is best described as modifying software in response to a reported defect because it specifically addresses the ongoing process of diagnosing and correcting issues that arise within the software throughout its lifecycle. Maintenance involves examining the software to identify bugs or defects and making the necessary changes to fix these issues. This aspect of maintenance is crucial as it ensures that the software continues to function correctly, meets user expectations, and upholds performance standards. While creating new features, documenting user guides, and updating security protocols are all important activities related to software development and management, they do not capture the essence of maintenance as it is conventionally understood in the industry. Maintenance is primarily focused on preserving the integrity of existing software by troubleshooting and resolving problems rather than developing new capabilities or enhancing existing documentation.