Rock the ITGSS 2025 Tech Specialist Exam – Command Your Future with Confidence!

The correct choice highlights ISO 9001 and CMMI as commonly referenced standards in IT quality assurance because both frameworks are designed specifically to improve and ensure the quality of processes in organizations, including those in the IT sector.

ISO 9001 is an international standard that specifies requirements for a quality management system (QMS). It focuses on meeting customer expectations and delivering satisfaction through consistent quality products and services. Implementing ISO 9001 helps organizations establish a systematic approach to managing their processes, leading to better efficiency and continual improvement in quality assurance.

CMMI, or Capability Maturity Model Integration, is a process level improvement training and appraisal program. It is instrumental for organizations looking to improve their processes in software development and related areas. CMMI provides a structured approach for organizations to enhance their capabilities and achieve a higher level of quality in their IT services and products.

Together, these standards provide robust frameworks that guide organizations in enhancing their processes, ensuring consistent quality, and achieving customer satisfaction, which is critical in quality assurance within the IT field.

Other choices, while relevant in different contexts, do not primarily focus on quality standards in the same manner. For instance, Six Sigma and Lean Manufacturing focus on process efficiency and reducing waste, which are more operational